BIKORT DISTANCE SALES AGREEMENT

This Distance Sales Agreement (the "Agreement") is concluded under the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts between BEEASIST TEKNOLOJI ANONIM SIRKETI ("Beeasist" or "Bikort") as seller/provider and the natural person consumer (the "Buyer" or "User") who places an order/reservation electronically via the Bikort website and/or mobile application (the "Platform").

Seller/provider details: BEEASIST TEKNOLOJI ANONIM SIRKETI, Esentepe Mah. Atom Sk. Kanyon Apt. Blok No: 20, Interior Door No: 5, 34394 Sisli / Istanbul. Email: asist@beeasist.com. Phone: +90 212 909 25 22.

The subject of this Agreement is to determine the characteristics, price, payment method, performance/delivery terms, withdrawal rights, and the parties' rights and obligations relating to digital platform services ordered/reserved by the Buyer electronically on the Platform and, where payment is made through Bikort, the collection of fees for court or sports services actually provided by the relevant Club.

Unless expressly stated otherwise, Bikort is not the owner or operator of clubs, sports facilities, or courts listed on the Platform. The business that actually provides the court or sports service is referred to as the "Club". Bikort may act as a platform and intermediary service provider enabling reservations and, where applicable, payments between the User and the Club.

The main services offered via the Platform include court and facility discovery, creating reservations, collecting payment where applicable, and digital features such as open matches, tournaments, and coach requests.

The essential characteristics of the reserved court or sports service (Club/facility, court, date-time, duration, fee items, and applicable cancellation/refund terms) are shown to the Buyer on the Platform before any payment obligation arises. The Buyer reviews this information and confirms the transaction.

The Buyer forms the Agreement electronically by reviewing the information about the selected service, the total price, the payment method, and the relevant legal texts on the Platform, and then confirming the transaction.

For transactions requiring payment, the transaction becomes final when payment is successfully completed and/or reservation confirmation is created on the Platform. If payment cannot be completed, the reservation may not be created or may be cancelled when the allotted time expires.

Before any payment obligation arises, Bikort clearly and comprehensibly informs the Buyer about the essential characteristics of the service, provider and intermediary platform information, total price, any additional charges, and applicable cancellation/withdrawal terms.

The court/service fee is set by the relevant Club; the provider of that service is the Club. Bikort may charge a platform service fee for certain transactions performed via the Platform. The platform service fee amount is shown separately before payment.

Payments may be made by credit or debit card through authorized payment service providers working with Bikort (for example, PayTR). Card details are not stored in Beeasist systems and may be processed on the relevant payment institution's secure infrastructure.

Invoices for the platform service fee are issued by Beeasist. Issuing invoices or other fiscal documents for the court/service fee is the responsibility of the relevant Club under applicable legislation.

Performance of the digital platform service is deemed completed when the reservation is confirmed on the Platform, becomes visible in the Buyer's account, and the related confirmation/notification records are created.

Actual performance of the court or sports service is provided by the Club at the Club facility on the selected date and time. Facility conditions, entry procedures, and delivery of the service are the Club's responsibility.

No physical product is shipped. Therefore, cargo, postal, or similar physical delivery processes do not apply.

Under Law No. 6502 and the Regulation on Distance Contracts, consumers are as a rule granted a right of withdrawal in distance contracts.

However, under the Regulation's exceptions to the right of withdrawal, there may be no right of withdrawal for contracts relating to accommodation, goods carriage, car rental, food and beverage supply, and leisure activities for entertainment or recreation that must be performed on a specific date or within a specific period. Court/reservation transactions made via Bikort may, by their nature, be assessed as leisure services that must be performed on a specific date and time.

Where the right of withdrawal does not apply or is limited, the Buyer's cancellation, change, and refund requests are governed by the terms shown on the Platform before the reservation and by the Bikort Booking, Cancellation and Refund Terms. Rights arising under mandatory legislation are reserved.

Cancellation periods, free-cancellation windows, late cancellation, no-show, Club-originated cancellations, weather conditions, force majeure, and refund processes are set out in detail in the Bikort Booking, Cancellation and Refund Terms.

Amounts for which a refund has been decided are, to the extent possible, refunded via the method through which payment was made. The time for the amount to appear in the Buyer's account depends on the processing times of the relevant bank, card scheme, or payment institution.

The Buyer's personal data are processed in accordance with Law No. 6698 (KVKK) and related legislation. Details are set out in the Bikort KVKK Privacy Notice and Privacy Policy.

For disputes arising from this Agreement, where the Buyer acts as a consumer, Consumer Arbitration Committees and/or Consumer Courts are competent within the jurisdiction, authority, and monetary limits set by applicable legislation.

Complaints and requests may be sent to asist@beeasist.com or via support channels on the Platform.

By confirming the relevant transaction on the Platform, the Buyer declares that they have read, understood, and accepted all terms of this Agreement. The Agreement enters into force upon electronic confirmation of the transaction.

Beeasist may update this Agreement due to legislative or operational needs. The current version remains accessible on the Platform. The text applicable to a transaction is the version in force when the transaction is confirmed.